Haejo Food (the “Company”) values customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. The Company informs users of purposes of collecting and using personal information provided on the website according to Privacy Policy, as well as actions taken to protect personal information. Users will be notified of any amendment in this Privacy Policy through ‘Notice’ (or individual notification) on the website.

Article 1 Personal Information Collected

• ① The Company collects personal information needed for him/her to use such services, including signing up for membership, counseling, service, etc.
  • 1. Personal information collected : Name, date of birth, login ID, password, home phone number, home address, mobile phone number, email, and consent to receive emails
  • 2. Method of collecting personal information : Websites (while signing up for membership)

Article 2 Use of Collected Personal Information

• ① Personal information is used only for the following purposes.
  • 1. Implementing service contract for the provision of the Company's services and providing the content for paying fees
  • 2. Verifying the identity of users, identifying users, preventing any fraudulent use by delinquent members and unauthorized use, confirming members’ intention to subscribe, confirming the age, proceeding with obtaining consent from legal representatives for users aged 14 or under, handling consumer complaints or dispute settlement, and notifying notices.
  • 3.For marketing and promotion purposes

    Developing and specializing new services (products), delivering advertising information such as events, providing services and posting advertisements according to demographic characteristics, and determining access frequency or statistics on service use

Article 3 Personal Information Retention & Usage Period

• ① When the purpose of collecting and using personal information has been achieved, the Company immediately destroys personal information in an unrecoverable way.

Article 4 Destruction of Personal Information

• ① In principle, the Company destroys users' personal information without any delay when the Company achieve its purpose of use. Destruction procedures and methods are as follows.
  • 1. Destruction process

    The personal information entered by means such as membership registration is moved to a separate DB (to a separate filing cabinet in the case of written documents), stored during the retention period and destroyed once it fully serves its purpose according to the Company’s privacy policy and any applicable laws and regulations. Personal information transferred to a separate DB will not be used for any purpose other than to keep it, unless required by law.

  • 2. Method for the destruction of personal information

    Electronic files are destroyed using a technical method that cannot be recovered or regenerated.

Article 5 Provision of personal information

• ① In principle, the Company does not provide users’ personal information to third parties. However, personal information is provided in limited circumstances as follows:
  • 1. If a user personally agrees to provide his/her personal information
  • 2. If the Company becomes obliged to submit personal information under any applicable laws and regulations or in accordance with the procedure and method for the investigation

Article 6 Entrustment of Personal Information

The Company entrusts part of its work necessary to provide customer service and handle complaints to outside companies. In addition, the Company complies with the Personal Information Protection Act to safely process personal information when it signs a contract with the outside company and stipulates the prohibition of provision of personal information to third parties and liability for any accidents. If the Company changes, the Company will notify users of the new company through ‘Notice’ or the page of Privacy Policy.

Article 7 Rights of Users & Legal Representatives and Exercising Those Rights

• ① If the user is under the age of 14, the child’s legal representative has the right to view and update the child’s personal information, and to revoke his/her consent to the collection and use of the child’s personal information.
• ② Users or children under the age of 14 can go to ‘Personal Information Change (or Member Information Change)’ to view or edit personal information, and can go to ‘Membership Withdrawal’ to revoke your consent to the collection and use of your personal information at any time after the identity verification process. Alternatively, please contact the personal information manager in writing, by phone or email, then we will immediately take action upon your request.
• ③ If a user requests the correction of errors in his/her personal information, the relevant personal information will not be used or provided until the correction is made. In addition, in the event where the incorrect personal information has already been provided to a third party, the Company will immediately notify the third party of the corrected information to ensure that the necessary correction is made.
• ④ The Company manages personal information that has been canceled or deleted at the request of users or legal representatives as specified in the retention and use period of personal information collected by the Company so that it cannot be viewed or used for any other purpose.

Article 8 Installation, Operation, and Refusal of Automatic System to Collect Personal Information

• ① The Company does not operate a system to collect personal information automatically generated while using Internet services such as cookies.

Article 9 Civil Service for Personal Information

• ① The Company has designated the following person as the Personal Information Manager to remain responsible for responding to user inquiries regarding personal information and resolving any related complaints.
  • Name :
  • Phone :
  • Email :
• ② If you need to report all civil complaints related to personal information, please contact the Personal Information Manager or the relevant department. The Company will provide prompt and sufficient response to users’ reports. If you need to report or consult on other privacy infringements, please contact the following institutions.
  • 1. Personal Information Dispute Mediation Committee. (privacy.kisa.or.kr/(Without a regional code)118)
  • 2. ePrivacy Mark Certifying Committee (www.eprivacy.or.kr/02-580-0533~4)
  • 3. Cyber Crime Investigation Unit, Supreme Prosecutor’s Office (www.spp.go.kr/02-3480-3573)
  • 4. Cyber Bureau of Investigation, National Police Agency (www.netan.go.kr/1566-0112)